Hosted PBX Overview

Latest Cisco Handsets

If required Plustel can supply to you or your customer, the latest Cisco handsets that are fully configured and ready to use.


Our hosted PBX is ideal for businesses looking to grow and offers a robust and reliable platform with redundancy across multiple failover routes.


Reliability is a key part of any service, thats why we built our network with critical failover points across multiple data centres.

Highly Configurable

All Plustel services are configurable through our portal. Whether it is the partner or the end user there is multilevel access so the partner is always in full control.

Feature Rich

We include all value added features with our Hosted PBX service. This gives our partners a strong market advantage to win new business.

One Price

We believe in keeping things simple when it comes to pricing. Thats why our Hosted PBX service comes fully loaded for one competative price.

Fraud Alerts

It's a fact of life that where there a way, a fraudster will exploit it. We include as part of our service fraud alerts that are triggered when a customisable event happens. This is all done via our portal.

Online provisioning

Having the ability to provision a service via a user portal is not only more efficient for our partners, but also reduces the chance of human error, as less people are involved in the provisioning chain.

Hosted PBX Benefits

Hosted PBX phone systems have an array of benefits for businesses of all sizes. So, if you want the latest technology at a fraction of the price of a traditional telephone system, or you don't want the expense of paying maintenance to subcontracted engineers then perhaps it’s time to move your phone system to the cloud. Below is our top five benefits of a hosted PBX phone system:

Cost Efficiency

A Hosted PBX is likely to have fewer expenses for repairs than a traditional PBX because Hosted PBXs are managed by a third-party vendor. In addition, hosted telephony requires little or no complex infrastructure to purchase or set up as it uses an Internet connection to deliver your telecommunications.


A hosted PBX enables your communication requirements to grow seamlessly with your business. In fact, the hosted solution enables businesses to add phone lines, extensions and even connect to mobile devices without facing the limitations imposed by “old style” phone systems’ hardware.


A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.

Outsourced Maintenance

The up-keep of a hosted PBX system is managed by the phone system provider in an off-site location, so you don’t have to dedicate in-house staff, time and money to keeping an on-premises system up and running. Your company will experience more uptime because the hosted PBX system doesn’t have to be taken offline for maintenance, updating, or repairs.

Disaster Recovery

Often, the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone’s connection. That is, if you’re still using a legacy system. This disruption can bring productivity to a screeching halt, which affects your bottom line and external communications with important vendors and clients, for instance. A hosted PBX can solve this problem as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue even in an emergency.

Are you ready for the full Plustel experience? Get in touch