Our opening hours are 09:00 - 17:30 Mon- Fri. However, if you have an urgent support enquiry, please login to our online Secure Portal to raise a ticket.
Many of the services provisioned through our Secure Portal will be activated and available for use immediately, for any services that are not instantly activated, we will email you with a status update once the service is fully activated and ready for use.
As a Plustel partner you can track the progress of your orders via our online Secure Portal. Each new service or product requested will have a status that will change from NEW to ACTIVE once the service is ready for use, together with an estimated date for completion where appropriate.
For product provisioning and service set up issues, please login to our online Secure Portal and raise a Support Ticket. We will get back to you as soon as possible.
